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About Oak Grove Pharmacy
Oak Grove Pharmacy is a family-owned, independent pharmacy rooted in the Concord community and proudly serving Walnut Creek and the surrounding East Bay. They are the pharmacy where the pharmacist remembers your name, asks about your family, and takes a real interest in your health. They offer the personal attention and time that chain pharmacies simply cannot.
Services
Prescription Filling & Refills Hard-to-Find Medications Filler-Sensitive Formulations Personalized Patient Care Medication Synchronization Medication Reviews & CounselingReviews
Akram is a great pharmacist. He fills prescriptions quickly (within an hour) and responds thoroughly and knowledgeably to all my questions. My experience at Oak Grove Pharmacy is above and beyond what I experienced at CVS. That said, I would avoid Oak Grove Pharmacy on Fridays, when Akram is not there. The sub pharmacist on Friday is difficult to communicate with. She is short on the phone, does not listen to what I need filled and what I don’t need. On the past two occasions I have picked up from her, she has helped people who arrive after me in addition to helping people on the phone rather than put them on hold. Today I had a new prescription to pick up in addition to one or two others. On the phone she was uncertain that they had it, which is fine, but Akram always tells me immediately on the phone. When I arrived to pick up these meds, she acted like the new script was not even in their system. It wasn’t until I called my doctor’s office right in front of her that she said she had the script and not the med. Very disappointing.